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Market Veep Blog

Drive In More Leads

    The 14 Secrets to an Engaging Live Chat Window Design

    Picture of Sam Meza
    By Sam Meza in December, 2019 | 8 minute read

    Chances are a lot of time and care went into your website design. Is the same true for your chat window design? Here are 14 tips for creating an engaging live chat window that will entice website visitors to get in touch with your customer service...

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    Chatbot vs. Live Chat: Which One Should You Use?

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    By Sam Meza in December, 2019 | 5 minute read

    As chat becomes a standard channel of communication, understanding when to use a chatbot vs. live chat is crucial. Learn when to use a chatbot to save time and resources, as well as when a live chat option is the best choice.

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    4 Live Chat Best Practices

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    By Sam Meza in November, 2019 | 10 minute read

    Live chat is becoming a standard communication channel across industries. To help you take full advantage of its capabilities, here are some live chat best practices to get you started on the right foot.

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    How to Set Your Availability in HubSpot Live Chat

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    By Sam Meza in October, 2019 | 9 minute read

    Live chat offers an instant communication channel between your business and your website visitors. Here’s how to make sure you’re there to chat when they’re looking for you.

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    4 Businesses that Use Live Chat Tools to Capture and Convert Leads

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    By Market Veep in July, 2017 | 5 minute read

    Live chat tools are often used for customer support, but you can also use them to convert leads on your website. And since some customers would rather strike up a conversation than fill out a form, embracing live chat can be a great way to capture...

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