
Not to toot our own horn, but we’ve been building a bit of a reputation as a trusted HubSpot onboarding partner for businesses just getting started on the powerhouse platform.
Read More
Surveys show that 96% of customers say customer service is important in their choice of loyalty to a brand. Uncoordinated handoffs and out of sync teams leave customers feeling unknown and under-valued which can lead to churn and lost revenue.
Read More
Customer expectations around service have never been higher. In fact, 90% of customers rate real-time resolutions as important, and 72% of consumers expect support agents to know about their previous engagements.
Read More
Today, customers expect resolutions in minutes and personalized, 24/7 service through various channels. But most customer service reps are overwhelmed trying to meet these growing demands because their tools and data live across multiple sources.
Read More
These days, there’s no shortage of customer service softwares to choose from. We’re here to help you compare your options based on features, usability, cost, and more!
Read More
May has us excited for summer - but even more excited about these awesome organizations! We wholeheartedly invite you to join us in supporting these causes by visiting their website, following them on social media, and making donations of any kind...
Read More
We’re excited to share our April 50x52 organizations and thank them for their ongoing dedication to fighting the good fight! From finding loving homes for furry friends to empowering STEM girls, all six of these organizations are proof that you...
Read More