Market Veep Blog

Drive In More Leads

    Sam Meza

    Sam was born in California, but is a proud Bostonian. She has always been intrigued by branding and social presence, and honed those interests in her double-major in advertising and public relations. As marketing strategist, Sam works hand-in-hand with businesses to develop and execute marketing strategies to reach their goals. Sam spends her free time crafting, binging horror movies with her wife, and playing with her dogs.

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    More from Sam Meza

    HubSpot Service Hub vs. Intercom

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    By Sam Meza in March, 2022 | 13 minute read

     

    Surveys show that 96% of customers say customer service is important in their choice of loyalty to a brand. Uncoordinated handoffs and out of sync teams leave customers feeling unknown and under-valued which can lead to churn and lost revenue.

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    HubSpot Service Hub vs. Zendesk

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    By Sam Meza in March, 2022 | 12 minute read

     

    Customer expectations around service have never been higher. In fact, 90% of customers rate real-time resolutions as important, and 72% of consumers expect support agents to know about their previous engagements.

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    HubSpot Service Hub vs. Zoho Desk

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    By Sam Meza in March, 2022 | 12 minute read

     

    Today, customers expect resolutions in minutes and personalized, 24/7 service through various channels. But most customer service reps are overwhelmed trying to meet these growing demands because their tools and data live across multiple sources.

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    HubSpot Service Hub vs. Freshdesk

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    By Sam Meza in March, 2022 | 13 minute read

     

    These days, there’s no shortage of customer service softwares to choose from. We’re here to help you compare your options based on features, usability, cost, and more!

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    50x52: Thank you to Extra Life! + Ceres, B.E.A.T, Minutes for Memories, and Cradles to Crayons

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    By Sam Meza in May, 2021 | 6 minute read

    May has us excited for summer - but even more excited about these awesome organizations! We wholeheartedly invite you to join us in supporting these causes by visiting their website, following them on social media, and making donations of any kind...

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    50x52: Thank you to Angels Among Us! + Cape Abilities, Meals on Wheels Atlanta, Science Club for Girls, Mass Gen, & Shakespeare Behind Bars

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    By Sam Meza in April, 2021 | 5 minute read

    We’re excited to share our April 50x52 organizations and thank them for their ongoing dedication to fighting the good fight! From finding loving homes for furry friends to empowering STEM girls, all six of these organizations are proof that you...

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    50x52: Thank you to the American Art Therapy Association! + The Samfund, Boys & Girls Club, Military Support Foundation, and Next Step

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    By Sam Meza in March, 2021 | 4 minute read

    We’re especially passionate about the organizations featured in our March 50x52 donations! While they serve very different communities, they all share a common goal - empowering people to live their best lives. Join us in honoring these...

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    HubSpot Email Tracking Software: Why We Love It + How to Get Started

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    By Sam Meza in February, 2021 | 10 minute read

    In this HubSpot sales training, you’ll learn all about the HubSpot email integration and how to get started using it.

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    How to Book More Sales Meetings with the HubSpot Meetings Tool

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    By Sam Meza in February, 2021 | 7 minute read

    In this HubSpot sales training, we’ll walk you through how to set up your HubSpot Meetings tool.

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    50x52: Thank you to the heroes at Beth Israel Lahey Health! + Karuna Center for Peacebuilding, May Institute, Ferocious Fighters, and The Decibels Foundation

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    By Sam Meza in February, 2021 | 4 minute read

    Cupid’s arrow isn’t the only thing spreading love around here! The organizations below do an exceptional job of spreading joy, empowerment, and love. That’s why they’re this month’s 50x52 featured donation recipients! Learn more about our 50x52...

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